Robot for customer service and public interaction
Social robot with emotion recognition and generative AI integration — ideal for reception, educational events, and brand experiences.
Curitibanos/SC: the Futurina welcomes arrivals at the School of the Future
A Robios customer service robot in operation at a municipal school since its inauguration — reception, visitor guidance, AI-powered responses, and autonomous navigation.
Why the Robot
A humanoid companion robot, designed to converse, guide, and charm people in receptions, trade shows, museums, campuses, and service points.
Generative AI Integration
Natural conversations connected to AI APIs, with its own knowledge base.
Emotion Recognition
Perceives expressions and adapts the interaction tone.
Integrated Screen
Visual content, forms, and assisted navigation during service.
Autonomous Service
Visitor guidance, triage, and institutional information.
Events and Trade Shows
High attractiveness and lead collection for in-person actions.
Personalization
Content, dialogues, and visual identity tailored to your institution.
Support that sustains operations
Results recorded over 12 months of Futurina's operation at the School of the Future in Curitibanos/SC.
Over 12 months of Futurina's operation, the Somai team responded to 100% of calls within 30 minutes (average of 7 minutes) and resolved most occurrences in approximately 2 hours, with a median of 2h20 — 80% of them remotely, without interrupting the school's routine. In addition to on-demand service, there were 9 proactive checks and in-person technical visits, including a complete software and mapping update, during the year. In-person and remote support is guaranteed.
Where it makes a difference
Institutional Reception
Welcome, guidance, and information on campuses and at headquarters.
Educational Events
Fairs, conferences, and open house events with high engagement.
Retail and Services
Customer service and promotion in stores, malls, and public spaces.
From first contact to operation
Initial Conversation
We understand the pedagogical or operational goal and the profile of your institution.
Demonstration
Presentation of the equipment in operation, in-person or online.
Proposal
Configuration, accessories, training, and support tailored to your needs.
Delivery and Training
Installation, team training, and post-sales support in Brazil.
Other robots in our portfolio:
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Somai EdTech
With over 35 years in the market, Somai is the strategic partner your institution needs to bring real technology to education. Speak with our team.