Curitibanos/SC Case — School of the Future

Futurina: the robot that welcomes, guides and presents the school

At the School of the Future in Curitibanos, a Robios line service robot greets visitors, guides people through the facilities, answers students' questions with artificial intelligence, and moves autonomously throughout the school. Students and the city know her by one name: Futurina.

Municipal network Service robot AI and autonomous navigation Maintenance and support
Robios line service robot, same model as Futurina, at Escola do Futuro in Curitibanos
12 months
of continuous operation since September 2025
7 min
average first response time
100%
of calls answered within 30 minutes
8 out of 10
occurrences resolved remotely
The context

A school built to represent the future of the network

In March 2026, Curitibanos inaugurated the Escola do Futuro Professora Fátima Dorli Vettori Medeiros — a modular construction unit, a model adopted for the first time in the municipality, with equipped classrooms, a library, a maker space, and a robotics lab. The school serves students from the Municipal Network, focusing on learning reinforcement and full-time education.

A school built to represent the future of the network had a simple yet non-trivial problem: how to make anyone who walks through the door feel it in five seconds, without needing a brochure, speech, or guided tour by a staff member.

The decision

A municipality among the pioneers in the country

The mayor of Curitibanos, Kleberson Lima, stated at the inauguration that the municipality is taking a step forward by implementing a model not yet adopted in public education, positioning itself among the pioneers in the country, with a modern structure aligned with the new demands of education.

The municipality is taking a step forward by implementing a model not yet adopted in public education, positioning itself among the pioneers in the country.

Kleberson Lima — Mayor of Curitibanos · Inauguration of the School of the Future, March 2026

It was in this context that a service robot entered the scene — no longer just a robotics kit for classes, but a permanent presence in the school.

The Somai delivery

Supply, training, and guaranteed support in contract

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Robios service robot

Supply of the robot with emotion recognition, integration with generative artificial intelligences, and autonomous navigation.

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Team training

The school team underwent training to operate the robot — a condition for it to function as part of the daily routine, and not just as an inauguration day attraction.

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Maintenance and support under contract

Guaranteed on-site and remote support, with rapid response, proactive monitoring, and technical visits to sustain operations over time.

In operation from day one

Futurina has been at the school since its inauguration. It wasn't implemented months later, when the attention had already faded: it was part of the project from the start.

Support and continuity

Support that sustains operations

In 12 months of Futurina's operation, the Somai team responded to 100% of calls within 30 minutes, with an average first response time of 7 minutes, and resolved most incidents in about 2 hours — with a median of 2h20. Eight out of ten incidents were resolved remotely, without travel or part replacement, and without disrupting the school's routine.

In addition to on-demand service, 9 proactive checks and on-site technical visits were carried out, including complete software updates and mapping throughout the year. On-site and remote support is guaranteed.

What Futurina does

Four functions, every day

01

Welcomes arrivals

Provides reception at the entrance and greets visitors — families, authorities, press, students from other units.

02

Guides through spaces

Conducts visitors through the school, presenting the spaces.

03

Answers students

Interacts with students and answers questions using artificial intelligence.

04

Walks alone and carries

Navigates autonomously through environments and transports items along the way.

The result

The school gained a face

Futurina wasn't confined to the entrance hall. Even before the inauguration, it appeared on the official channels of the Prefeitura de Curitibanos (Curitibanos City Hall) announcing the opening date of the Escola do Futuro (School of the Future) and giving the public a preview of what they would find inside.

A robot that starts communicating the school to the city ceases to be equipment and becomes an identity — and the city hall gains, with the same investment, service, pedagogical experience, and institutional communication.

Why it worked

Every decision avoided a known mistake

FactorWhat it avoided
Robot present since inaugurationNovelty that arrives when interest has already waned
School staff trainedRobot only turned on when the provider is present
Service function, not just teachingUsage restricted to one class and one schedule
Proper name, adopted by the communityUnlinked equipment, easy to forget
Maintenance and support guaranteed by contract, with SLARobot stopped at the first defect, no one to assist
Technical specifications

The project in numbers and facts

InstitutionCuritibanos/SC City Hall — Municipal Department of Education
UnitEscola do Futuro Professora Fátima Dorli Vettori Medeiros (Professor Fátima Dorli Vettori Medeiros School of the Future)
EquipmentService robot — Robios line
Name given to the robotFuturina
Somai DeliverablesSupply, team training, and on-site and remote maintenance and support guaranteed by contract, on an ongoing basis
First ResponseAverage of 7 minutes; 100% of calls answered within 30 minutes
ResolutionAround 2 hours during business hours (median of 2h20); 8 out of 10 incidents resolved remotely
Proactive Monitoring9 proactive checks, plus on-site technical visits throughout the year
FunctionsReception, visitor guidance, AI interaction, autonomous navigation, and transport
In operation sinceSeptember 2025; official school inauguration in March 2026

Sources: Curitibanos City Hall and regional press, March 2026; official channels of Curitibanos City Hall.

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